If you've been in or around an IT team for more than a week, you've probably heard someone say “ITIL” like it’s some sort of magic spell. At first, you nod along, pretending you totally know what it means. (We’ve all done it.)
Spoiler: It’s not a new software. It's not a cloud platform. And no, it’s not a weird acronym for “I Tried It, LOL.”
ITIL is actually one of the most important frameworks in the world of IT service management. And if you're serious about working in tech—or climbing the ladder where you already are—you’ll want to know what it is, how it works, and why people with ITIL certification are kinda… everywhere right now.
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Why Does Every Modern IT Team Talk About ITIL? (And Should You Be Paying Attention?)
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If you've been in or around an IT team for more than a week, you've probably heard someone say “ITIL” like it’s some sort of magic spell. At first, you nod along, pretending you totally know what it means. (We’ve all done it.)
Spoiler: It’s not a new software. It's not a cloud platform. And no, it’s not a weird acronym for “I Tried It, LOL.”
ITIL is actually one of the most important frameworks in the world of IT service management. And if you're serious about working in tech—or climbing the ladder where you already are—you’ll want to know what it is, how it works, and why people with ITIL certification are kinda… everywhere right now.
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