Description of Information Systems at Pepsi

Pepsi Co has installed organization wide information systems in order to deal with its day to day business operations. The information technology infrastructure at Pepsi, in addition to maintain its supply chain operations also ensures the quality of human resource management processes through the efficient deployment and usage of human resource information system (HRIS). The major purpose of quality custom essays information system is to be able to track the individual performance of each of the employee. Also, the web and mobile applications portals of Pepsi HRIS offer an opportunity to the individual employees to interact with the organization as and when required. Similarly, the HRIS also supports the company to recruit qualified employees from across the world.

The major types of information systems include Transaction Processing System (TPS), Management Information System (MIS), Decision Support System (DSS) and online Analytical Processing (OLAP). The first one, TPS is used by the operational level staff which gets data and generate structured reports using TPS. Subsequently, MIS is used by the tactical management and finally the DSS and OLAP are used by strategic management to aid in the decision-making process.

Impact of IT on Supply Chain Management of Pepsi Co

As one of the major beverages and snack production and marketing company, Pepsi Co must face tough challenges during its supply chain processes. Some of these challenges could be unique for the company, for example, it needs ingredients from around the world and it must deal with thousands of suppliers. Clearly, without the use of IT infrastructure, it would not be possible for the company to run operations at such a huge level. About more than decade ago, Pepsi Co insisted all its stakeholder for developing and sustaining their technology infrastructure so that Pepsi Co could be able to track the records and other details of products whenever required. In short, there is a great impact of information technology over the supply chain management process and hence on the entire business performance for the Pepsi Co.

With the advent of the cloud computing facilities available today, Pepsi Co and all its stakeholders benefit by accessing data from anywhere. The company has also started to integrate the internet of Things (IoT) technology with some of its regional supply chains which provide the tracking facility for each product. Hence, it has become possible for the company to ensure that the quality products are delivered to its warehouses and then to the retail stores.

Comparing ESS and MIS at Pepsi

The MIS at Pepsi Co is used by the middle level managers who use the system to make decisions about the day to day operations of the company. For example, the decisions about staffing, planning and organizing the supply chain are made at this level. The MIS take information from various points such as retails stores, warehouses, ingredient suppliers and other stakeholders. Based on this data, managers make decisions which could ensure efficient routine operations; in addition, any issues occurring in the routine business processes are also dealt with at this level.

In contrast, ESS is used by the top-level executives of the company. The goal of executive level management is not on the routine operations, rather, they are concerned about long term performance of the company. ESS takes input from the middle level managers through MIS and develop reports in the tailored forms. Generally, the reports of Pepsi Co regarding the month and yearly sales, profit made, popularity of each brand etc. are generated by the ESS which offer better trends visualizations using graphs and tables.